Having on-site staff in a parking garage allows for a more convenient parking experience. City Parking in New York City offers parking management services. Here is more information about the role of on-site staff in enhancing the parking experience:
Entrance and Exit Monitoring
On-site attendants in a parking garage or lot can help prevent unauthorized access. Gate attendants help make sure that only employees and paid customers have access to the lot or garage by verifying passes or identification and overseeing payment transactions. This helps prevent unauthorized cars from occupying parking spots, and it protects your parking spot, preventing you from having to leave the garage and search for parking elsewhere. Finding an available parking space easily allows you to get to an appointment, event, or job on time.
Gate attendants are able to answer questions that you may have about where to park in the facility. They help point out the locations of exits, employee parking, handicapped parking, and the number of levels. Knowing where to park allows you to park faster and clears the flow of traffic for other customers.
Staff are able to help you acquire monthly and daily parking passes, which are available with our City Parking loyalty program. This allows you to reserve parking spots and pay ahead of time. This saves you time from having to find new parking places every day, making the parking process more convenient.
Security and Surveillance
Having on-site staff allows for physical monitoring of the garage or virtual surveillance through security cameras. This helps attendants spot potential security issues and respond quickly. The physical presence of attendants can help discourage criminal activities such as theft and muggings. This protects you, your vehicle, and your possessions. Having people on-site may also prevent vandalism to the garage itself, keeping the walls and parking areas clean from graffiti.
For additional security, City Parking attendants can retrieve and park your car for you. This helps prevent people from having unauthorized access to your vehicle. We filter all of our employees by requiring drug, background, and reference tests. This helps us retain qualified employees.
Cleaning and Maintenance
A clean parking location helps create a welcoming space for customers. Regular cleaning by staff members removes trash, such as broken glass, that can damage tires or other parts of the vehicle. It also makes it easier for you to walk through the garage without having to avoid garbage, spills, or other messes. This allows you to save time and prevent slip-and-fall accidents.
Regular maintenance keeps the garage safe and clean for customers. Staff members can inspect the garage for malfunctioning lights and equipment, replacing them as needed. Functioning lights provide additional security and facilitate more straightforward navigation of the space. They also make it simpler to read signs. On-site attendants can inspect EV charging stations or payment stations to make sure they are working correctly.
The City Parking maintenance team follows daily, weekly, and monthly cleaning and inspection schedules. The team can paint the garage and perform other maintenance duties as needed to improve the interior of the garage. This helps create a beneficial first impression.
Find a Parking Garage
All of our employees undergo in-house training and receive handbooks to help them understand their responsibilities. They also receive periodic evaluations and training to make sure they are following current policies. City Parking helps garage owners install Parking Access and Revenue Control Systems. This allows owners to track the number of vehicles parked in the space and determine the amount of staff needed to run the parking garage. Customers can sign up online for our CityPass loyalty program. To learn more about our garage management services, fill out our online form.